A Good First Impression Makes All The Difference
Front Office is the face of the hotel, when a guest arrives, they are immediately looking to feel like home at your hotel. As technology and innovation continue to connect us all, various tools can be used to support your guests and make sure they feel welcomed even before their arrival. Innovations including mobile check-in allow guests to select their room and interact with staff before stepping foot in the hotel. This is one example of many interesting technological innovations in the Front Office. Read this section to learn how some of these practices can be adopted by your property!
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